Drivers Electric Window Fail - E Pace

[dyrham663]

Went to use the car this morning and after a graunching sound the drivers window stuck in the nearly fully down position.

Called Jag assist at 10.00am, said someone would be there 11-1. 11am a call to say it would be more like 1.30-2.30!

So, went to garden centre. Arrived back at 12.30 just before an AA man rocked up....

He said he could probably get the window back to closed. Could take him 5 minutes to an hour depending on the fight. But would need to go to dealer for proper fix.

In the end took about 10 mins. He put on rubber gloves for grip then mostly pulled the window back up manually with the odd flick of the switch to help. Then taped up the switch to remind us not to use it.

Phoned dealer (Sytner Bristol) who said the earliest they could look at it was 6 weeks time ( and only that 'soon' as I didnt need a courtesy car!).

At least I hope its a warranty job as we bought from the dealer less than a year ago with a years warranty included.

Steve

[Marineng]

Hi Steve, I remember comming across this before with a SAAB that I had. It truned out to be the first signs of the 12v battery failing. I did not have to pull the window back manually though. If the window mechanism has failed I would have expected that to be covered by the Warrenty especially if it is the Jaguar Warrenty. Good luck, it will be interesting to find out the cause.
Kind regards
Paul

Paul Russell
SUV Coordinator
Jaguar Enthusiasts’ Club