Postby joejag308 » Mon Dec 08, 2008 9:55 pm
As most of you know i had a big accident in 2006...My Insurance was with Kinetic via the AA.......the trouble we have had is horrendous.......i am now with Adrian Flux for the second year.
Its the deal you get after an accident that counts, I had the usual hire car (even though i wasnt bothered about one) i did have an agency looking after my every need called Angels, and luckily the AA provide a solicitor free of charge. Here is a post i did for the main mag.....a bit long but be warned as its still ongoing after two years ................
Car insurance…..a warning, This report was submitted in 2006
After changing my car in 2006 from my well worn XJ40 Sovereign for a Daimler super 8 it did of course change the basic valuation for my then insurance company.
I changed the insurance company via the AA, they allocate several options and you have a choice.
I opted not for the cheapest but the more expensive option.
The company is one allocated to me via the AA it goes under the name of Kinetic insurance which is part of Zenith insurance.
Then they have another company called Angels which is supposed to see to your immediate needs. (no problems there) then they supply a top car for your use via Help hire ( no probs there either) then AA supply a solicitor for your personal injury claims (that appears to be ok too)...the problem is another agency called (Motor Care) they assess the vehicle for Kinetic.........that’s where all my hopes almost went out of the window.
We all know what it feels like to have our cars, abused, stolen, or any other mishap that comes along ....but in this case I and my wife were without doubt lucky to be alive.
I was in no way to blame for the accident (the other vehicles rear wheel came off and threw him into the air where he chose to land on my car). My wife and I are not yet over this accident, she has not even got back to work yet.
Then it came where I elected to have the car repaired at a repairer/ restorer in Worksop called Alan Proctor garages, he is a well know Jaguar restorer / repairer (he has even worked on the Queen Mothers cars when she was alive) and appears in the JEC magazine quite regularly. We submitted estimates within 7 days of Alan receiving the car in Worksop from the secure compound in Black pool where the accident happened
The Motorcare company assessor hadn’t even seen the car until queries were made by me and Alan as to what was going on they had relied on estimates sent by Alan Proctor in December.
Alan was asked to supply another estimate as their valuation of my car was not enough to warrant repairing....My car is a 1999 Daimler super 8 which I bought last August for £15,000,an ex jaguar directors car with only 24000 miles on the clock in pristine condition...the estimate was for a total of £9,000 pounds.
They wanted to write off the car at those figures, to us that is a real bombshell, as most of us have put a lot of work into our vehicles to make them top class vehicles, I objected and said I wanted the car repairing....so more discussions went on for a while and the assessor sort of changed his mind when I explained the mileage and condition of the car....it then took until this week in mid January to give the touch and go decisions the go ahead on the lower estimate for repairs.
They valued the car at £10,000??....I purchased the car for £15000 last Aug that was the amount of valuation I put on the insurance forms ...and were going to write it off...then no doubt sell it on. So gents be warned you could lose your pride and joy in a flash, if you go down the multi option without checking the less obvious details. Are these so called insurance company’s really what we have always dealt with, or are they a new breed of computer linked offices who don’t know a Rolls Royce from a Skoda
Joe Turner