Sorry to say, I can't tell for sure from just that, so let's try this extract from the handbook
Does your console panel have a headlight adjuster knob as shown in the picture. That indicates standard incandescent type lights. If so, does adjusting the knob have any noticeable effect on the headlight setting? If it does, are you then saying that with the adjustment set to position 1 and the car loaded appropriately as described in the handbook, the beams are too low? There is adjustment available in that situation
If you don't have that adjuster, then you have HIDs. When you switch on the headlights, do the beams immediately automatically move up and down through their range for a self-check before settling in position? If not, then there's a fault with the automatic levelling system. That could be something straightforward as I described in my earlier post or it could be more complex, requiring a Jaguar-enabled diagnostic reader to read the relevant fault codes to enable it to be narrowed down.
Further to all that, if you would bring the Forum up to date we could then try to suggest a specific way ahead and get you sorted. I hope that all makes sense
