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Extended Warranty - Advice Please!!!

Posted: Tue Nov 27, 2007 4:22 pm
by D_Doran
Looking from advice from all you guys in the know!

I have a 2002 XK8 which I've owned for 6 months now. The independent garage which I bought it from are offering me the option of purchasing an extension on the warranty which apparently covers all major mechanical and electrical components.

As I doubt it has had chains, tensioners, water pump, etc replaced, I am seriously considering going for this option. If one of these items fail, then I'll be getting it replaced through the warranty, and if it causes engine damage I would expect it replaced under the coverage also (still need to see the warranty in writing though!).

As I've had other minor electrical glitches in the damp conditions (TRAC/ASC/ABS and recent airbag warnings) I feel it may be a worthwhile investment at £1175 for 48 months coverage as that would be the cost of chains and tensioner replacements alone.

Any comments?

Posted: Tue Nov 27, 2007 5:51 pm
by Bassman
Yes you really need to check what it covers :wink: the standard 6month warranty I was offered when I bought mine didn't cover tensioners or water pumps, so I opted for the 2 year Gold Warranty extension at £715 which did cover such things.
The first time I needed to claim ( for the VVT unit) the warranty co. said it was wear and tear so wouldn't pay up :evil: luckily the service manager said he wasn't having that :D they had done the full chains and tensioners at the same time and I was only charged for the parts to do the chains and tensioners (£388)not the VVT or labour :D Then this year I had the water pump and thermostat done at my own cost anyway as a precaution as I spend a lot of time in France and didn't fancy having them go wrong over there...looks like I wasted my money on the warranty :lol: :lol:

Posted: Sat Dec 22, 2007 4:42 pm
by mike020150
Have you tried talking to Graham Searle at JEC HQ about the club's warranty scheme? If nothing else it would provide a basis for comparisons. Mike.

Posted: Sun Dec 23, 2007 12:28 pm
by D_Doran
No, I haven't yet, but that's not a bad idea. Still considering the warranty idea, but also just toying with the idea of spending the money on the preventative chains and tensioners work for peace of mind.

Posted: Tue Jan 01, 2008 7:38 pm
by binghama
be very careful with warranties D ..I have had bad experiences with them in the past..the usual get out is that it is fair wear and tear..depends how good or trustworthy the insurance co. is..put £500 in a savings acc. and if nothing happens you've still got the money!!! :lol:

Posted: Wed Jan 02, 2008 1:48 pm
by edaffin
A friend of mine bought an extended warranty from a garage and of course when he needed to claim they wouldn't pay up. He said it wasn't worth the paper it was written on so beware.

I bought a 3 yr jaguar extended factory warranty from a jag dealership where I bought my car (2004 xk8 conv) when the original warranty expired. Incidentally you also get European breakdown coverage included with it.

Had to claim within 2 weeks when an O2 sensor in the exhaust system failed - Wasn't counting on using the insurance so quickly but c'est la vie.

The service I got from Jag assist was outstanding. They sent a man out when it was convenient for me, arranged a quality loaner car and also would have transported my car to and from the dealership had I wanted (I opted to drive it there myself). The insurance was not cheap (approx 1000GBP/yr), but at least it appears that they honour the insurance/warranty contract so for me it is money well invested.