Adrian Flux Insurance
Posted: Tue May 12, 2020 10:25 pm
My XK8 is due for insurance renewal from 1st June. I am currently with Adrian Flux Insurance. I had a renewal notice from 'AF' - copy attached. Bearing in mind, I had fully comp last year with an agreed value of £15,000. The letter stated;
" Dear Mr Warren
Thanks for choosing Adrian Flux for your car insurance last year. Your policy on vehicle registration number SPC 538S is due to expire on 31/05/2020 at 23:59 and because we'll renew your policy automatically by credit card, you'll only need to call us if anything has changed or if any of our information is incorrect. You’ll find your Renewal Notice overleaf—this contains a summary of your cover along with a breakdown of the price of your policy and any extra benefits selected...…….."
What would YOU read from the renewal notice? That the agreed value was still £15,000? I did, but wanted confirmation, so I called them today and they informed me that this wasn't the case and I would have to pay an additional £52 for an agreed value. How many other members have been caught out with this I wonder? I am going to write to the Insurance Ombudsman regarding this as I feel it is shark practice. Members beware!!!
" Dear Mr Warren
Thanks for choosing Adrian Flux for your car insurance last year. Your policy on vehicle registration number SPC 538S is due to expire on 31/05/2020 at 23:59 and because we'll renew your policy automatically by credit card, you'll only need to call us if anything has changed or if any of our information is incorrect. You’ll find your Renewal Notice overleaf—this contains a summary of your cover along with a breakdown of the price of your policy and any extra benefits selected...…….."
What would YOU read from the renewal notice? That the agreed value was still £15,000? I did, but wanted confirmation, so I called them today and they informed me that this wasn't the case and I would have to pay an additional £52 for an agreed value. How many other members have been caught out with this I wonder? I am going to write to the Insurance Ombudsman regarding this as I feel it is shark practice. Members beware!!!